When travelers are searching for a hotel, we want the obvious choice to be trivago! By comparing prices from major booking sites, we're making it easy for people to find hotels they want at a price they’ll love. In the lively city of Düsseldorf, we seize opportunities to learn everyday, innovate, and make an enduring mark on the travel industry. A career at trivago is a journey designed for people who crave continuous development and want to thrive in a high-performing team. Here you will find those who aren't afraid of change but rather embrace it, turning every challenge into a pathway for growth. Join trivago, work with a great team, and grow with us!

Join us in making a difference

Our Service Desk team is looking for a team player with a business head and analytical skills to coordinate projects and tasks within our Backend Engineering group in Hotel Search. In this role, you will be responsible for the data update operations and excursions with requests from stakeholders across the company, and develop your project coordination skills by collaborating with our product owners as well as managing projects with external companies.If you're eager to learn and grow in an environment where no two days are the same, we want to hear from you!

How you’ll make an impact:

• Manage our content service desk (the platform where trivago talents can report content issues to the Content teams).
• Perform quality assurance of accommodation information to ensure that we only show high-quality content.
• Support other project managers/product owners on relevant initiatives (ideas come from everywhere!).
• Manage projects with external companies and provide ongoing feedback to ensure that project goals are met within set guidelines.

What you’ll learn:

• How a data-driven company works internally and how decisions are made. 
• How to sharpen your time management and project management skills.
• How to collaborate within a dynamic and international team.

What you'll need to thrive:

• The ability to work 20 hours a week for at least 1 year.
• Currently attending an University in Germany and lives in commutable distance to our main office in Düsseldorf.
• Attention to details for spotting inconsistencies in our content.
• Excellent communication skills to manage interactions with stakeholders.
• Good organizational and management skills to effectively manage varying tasks.
• A positive attitude and the eagerness to work and learn quickly in a lively, multicultural environment and problem solving mentality.

Stand out with:

• Familiarity with project management, quality assurance, user support or a similar role-relevant field.
• An educational background in Analytics, IT Operations, Software engineering or a role-relevant subject.
• Experience with Microsoft Excel, SQL and Python is a plus.

Worried about missing a few requirements? Still apply, and express your motivation as you may just be the right candidate for this or other roles!

What you can look forward to:

As you grow, so do we.

This is why at trivago, we prioritize your development, offer personalized coaching through Likeminded, and free German language classes. You’ll have access to workshops, educational meetups, conferences, free online learning courses, and a fully-equipped campus library. We also organize regular team and company-wide events so you can build experiences with us.

Life happens.

We offer paid vacation days during your employment, flexible working hours, 1 WFH day weekly, and the chance to work remotely for selected days abroad. 

Enjoy your office days.

Use your daily canteen budget to share lunch with colleagues in our canteen, help yourself to complimentary snacks and drinks in our kitchens, stay healthy with our on-site gym and sports classes, and enjoy the comfort of ergonomic desks and focused work areas.

Thank you for considering a career at trivago! Our commitment to fostering an inclusive and enriching environment for all talents is at the heart of what we do. We understand that embarking on a new job opportunity is a blend of excitement and curiosity. Should any questions arise before you apply, feel free to reach out to us at joinus@trivago.com. Join us in our mission to make a positive impact on global travel, we look forward to your application!

#LI-Hybrid