Trainee (m/f/d) Consulting & Customer Success

Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time: climate change, housing shortage and skills shortage.

We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity.

Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU!

What do Consulting, Customer Success and Support have in common? That's right! They are part of your 9-month trainee program at Aareon.

For more than 50 years we have been creating digital solutions in the real estate sector throughout Europe and advising our customers as a leading provider of SaaS solutions. We are looking for motivated and committed talents who share our passion and want to join our diverse team.

Join our trainee program in April 2025 and seize the opportunity to gain valuable experience and a boost of knowledge by starting your career as a trainee (m/f/d) in consulting and customer success. Afterwards, you will continue directly in your home base of consulting at Aareon.

What you can expect:

• On-the-job training: getting to know the areas of Support, Customer Success and Consulting as well as the practical development of necessary skills and knowledge.

• Support: Processing and technical support for incoming customer inquiries.

• Customer Success: Ensuring the satisfaction and success of our customers through continuous support and advice.

• Consulting and advice: Support in the analysis and optimization of business processes for our customers in the housing industry.

• Outstanding projects: Within the divisions, you will be allowed to take personal responsibility for your tasks in project assignments.

• Company culture: Working on an equal footing and an informal culture with specialists and managers.

• Further development: Our mentorship and buddy program offers you the opportunity to grow professionally and continuously develop yourself.

What you should bring with you:

• Completed apprenticeship, e.g. real estate management assistant (m/f/d), digitalization management assistant or bachelor's or master's degree in real estate or a related field

• Experience in the context of internships, working student activities or initial professional experience is desirable, but not a must-have

• Initial experience or in-depth knowledge of the real estate industry is required

• Excellent communication skills and a confident manner

• Openness towards variety, diversity and intercultural cooperation

• An open-minded mindset and enjoy working with us to drive forward an agile and modern working environment

Our benefits:

• 30 days' vacation and days off on 24 and 31 December

• Work-life balance through flexible and mobile working

• Future-oriented workplace in the growth segment of IT solutions on a stable foundation

• Room for personal development through individual training

• JobRad for living and cycling

Apply now and actively shape your future with us in an inclusive working environment! We look forward to receiving your application.

Summary

• Location: Mainz; Dortmund (AG)
• Type: Full time