Erfurt: Working Student International Customer Support (m/f/d)

Working Student International Customer Support (m/f/d)

Erfurt, Germany

ð Erfurt | Up to 20h/week | ð Start: Flexible, ASAP

You’re just as comfortable with people as you are with tech? Then keep reading! At X-FAB, an international microchip manufacturer, it’s all about high-tech – but also about people. ð Because behind every chip, there’s a customer. And that’s where you come in!

Why join our #xfabulous team:

Flexible working hours – perfectly compatible with your studies.
ð International hands-on experience – work with colleagues and clients from around the world.
ð Free drinks & company events – we take care of your well-being.
ð Up to 20 hours/week – gain valuable experience without compromising your studies.
ð Start: Flexible – as soon as you're ready!

What you’ll be doing:

ð Order management – You’ll check customer orders and ensure everything is processed correctly and on time.
ð Order tracking – You’ll stay on top of ongoing orders and proactively update clients about their status.
ð️ Customer communication – You’ll answer questions about delivery times, quantities, and priorities – always professional and solution-focused.
ð Coordination – You’ll collaborate closely with our international production sites to solve issues and ensure smooth order flow.
ð Reporting – You’ll create reports, analyses, and statistics for our clients and internal teams.

You’ll be part of an international network that spans our sites in Erfurt, Dresden, Corbeil-Essonnes, Itzehoe, Kuching, and Lubbock. ð

What you bring to the table:

Enrolled student – ideally in a business, technical or IT-related field.
Strong communication skills – you can explain things clearly in both German and English.
Customer orientation – you handle client inquiries confidently and stay calm under pressure.
Tech-savvy – you’ll be working with a modern ERP system and aren’t afraid to try new tools.
Team player – you’ll collaborate with diverse teams across our international network.

Ready?

Eager to put your communication skills to work in the high-tech world?
Then check out our SAP portal ð
ð We’re looking forward to your application! ð #xfabulous #xfabulousfoundry

Contact person : Katharina Fietzsch